Refund & Return Policy

At Born Great, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our policy below.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Item must be unused, unworn, and in original condition.

• Original tags and packaging must be included.

• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Final sale items

• Gift cards

• Personalized or custom-made products

• Items marked as non-returnable

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Order number

• Photos of the item

• Description of the issue

We will review your claim and provide a replacement or refund when appropriate.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Original shipping fees are non-refundable unless the error was caused by Born Great.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or sent incorrectly.

Contact

For return requests, contact:

Email: support@borngreat.store
Website: borngreat.store